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Important Notice
Unfortunately, it is inevitable that some of the prices or details contained within this brochure may have changed since the brochure was printed. You will be informed of any changes to any of the relevant details within the brochure when you book either with your travel agent or with ourselves, as part of our commitment to quality customer service.

How To Book
Staff at Jaltour are always pleased to discuss your holiday requirements and to make your reservations. Our office is open from Monday to Friday 09:00-17:30 (UK time) excluding Bank Holidays (in the U.K.). Alternatively, please see your local travel agent who is there to assist and advise you with your holiday arrangements. Once your travel agent has made a booking for you, all subsequent correspondence and enquiries should be made through your agent.

Booking Form and Payment
When you make your booking, please complete and sign the booking form, confirming on behalf of all in your party that you understand and accept the terms of these booking conditions. Return the booking form to us with a deposit of GBP100.00 per person or full payment if the booking is made within eight weeks of departure. Payments by credit card will incur a 2 % charge. On receipt of the booking form and monies, we confirm the holiday to you or your travel agent with our confirmation invoice. Please check that the details are exactly as requested and advise our office or your travel agent immediately if they are incorrect. The balance must be paid eight weeks prior to your departure. Failure to comply with the above payment schedule may result in cancellation charges being applied as detailed in the cancellation section.

Travel Documents
Our detailed itinerary, appropriate travel leaflets, luggage tags and a questionnaire will be sent out eight weeks prior to your date of departure. We appreciate the time our customers take to complete and return questionnaires to us. This enables us to make any appropriate improvements that might be necessary for the success of future tours.

What’s included in your tour price

  • Round trip economy class tickets from London Heathrow on selected airlines.
  • 20kgs baggage allowance
  • UK Air Passenger Duty and Passenger Service tax. Narita and Kansai Airport Passenger Facility tax (for flights out of Tokyo/Osaka)
  • Hotel accommodation as stated throughout this brochure, or as confirmed on your confirmation/invoice. The prices are based on two adults sharing a twin room.
  • Meals as stated in the hotel or tour descriptions, or as confirmed on your confirmation/invoice.

What’s not included

  • Meals, unless stated in the confirmation invoice.
  • Travel insurance
  • Items of personal nature e.g. laundry, telephone charges, tips etc

FOREIGN AND COMMONWEALTH OFFICE
Insurance dose not provide cover in respect to a destination where the Foreign and Commonwealth Office has advised against travel. Please check for travel warnings at 020 7008 0232 or 0233 or visit their web-site).




Insurance

We consider adequate travel insurance to be an important aspect to booking a holiday. In addition, we recommend that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking. If you decide not to purchase our insurance, you must provide us with details of your alternative insurance on the booking form. Our travel insurance has been arranged by Travel & General Insurance Services Limited to specifically meet your needs on your Euro Creative Tours (UK) Ltd. (ECT)’s holiday. The cover is underwritten by Travel & General Insurance Company plc, except for Section K (Legal expenses), which is underwritten by DAS Legal Expenses Insurance Company Limited. Both insurers are authorised and regulated by the Financial Services Authority.
The schedule of the cover below sets out the cover provided by Euro Creative Tours (UK) Ltd.’s tailored insurance. A policy document that fully defines the cover, conditions and exclusions will be sent to you with your booking confirmation. When you receive your policy, please take the time to read it carefully to ensure you understand what is and what is not covered, and that all activities that you may wish to participate in are included.

Schedule of cover (single trip policy, standard cover)

Section
Sum insured per person
Excess per Section
A - Cancellation and Curtailment charges
Up to £5,000
£50
B - Emergency medical repatriation and associated expenses abroad

Hospital benefit
Up to £5,000,000


£20 for each 24 hour period to a maximum of £500
£50


Nil
C - Emergency assistance in the UK
Up to £2,000
£50
D - Personal accident
Up to £25,000
Nil
E - Delayed deaprture
Travel delay



Abandonment
Missed departure
Missed connection

£20 first 12 hours and £10 each
subsequent 12 hours to maximum of £100

Up to £5,000
Up to £1,000
Up to £1,000

Nil



£50
£50
£50
F - Personal possessions
Single item limit
Valuables limit


Delay baggage (after 12 hours)
Travel documents

Up to £2,500
£400
£500

Up to £100
Up to £500
£50



Nil
£50
G - Personal money
Up to £250
£50
H - Hijack
£50 for each 24 hour period to a maximum of £500
Nil
I - Mugging
£50 for each 24 hour period to a maximum of £500
Nil
J - Personal liability
Up to £2,000,000
£250
K - Legal expenses
Up to £25,000
Nil


Insurance Premiums

Premium (including Insurance Premium Tax)
Up to 10 days Up to 17 days Up to 24 days Up to 31 days Additional Week
£26.00 £32.00 £36.00 £39.00 £10.00

*
Children aged 2-18 on the date of departure – adult premium if accompanied by an insured adult
*
Family rate – 2 times the adult premium
*
Persons aged 65-70 on the date of departure – 2 times the adult premium
*
Persons 71-75 on the date of departure – 3 times the adult premium

 


IMPORTANT DECLARATION
An insurance policy can only provide cover in respect of an accident, illness, injury, loss, damage or an event/occurrence which is sudden, unforeseen and beyond your reasonable control. Therefore any facts known to you, which could possibly result in you having to make a claim, must be disclosed, otherwise you may not be covered.

You must tell us about all material facts. A material fact is one that is likely to affect our decision in accepting or continuing your insurance. For example, these could be your employment circumstances, medical history or those of a travelling companion, immediate relative, business associate or other person that may influence you to cancel or curtail your journey.

In addition, you must be able to make the following declaration for yourself and anyone travelling with you.

As far as I know neither I, nor my travelling companion(s), nor immediate family, nor business associate(s), nor anyone I am visiting, nor anyone else for whom I would expect to be covered:

  1. is waiting for an operation, hospital consultation or any other hospital treatment or investigations including the results of a routine test;
  2. has been seen by a specialist or been admitted to a hospital overnight in the last
    12 months (other than for regular check ups);
  3. has any breathing or heart problem (including angina) or high blood pressure,
    which has needed treatment (including regular medication) in the last two years;
  4. has received treatment, including regular medication, in the last 12 months for:
    1. any disorder of the blood such as clotting, bleeding or anaemia;
    2. any form of stroke;
    3. any form of cancer, leukaemia or tumour;
    4. a transplant;
    5. any psychiatric illness, dementia or dialysis treatment;
    6. any other pre-existing and on-going medical condition that a registered general practitioner could reasonably anticipate may give rise to a complication needing medical intervention prior to or during a journey (if in doubt check with your general practitioner)
  5. has been diagnosed by a registered general practitioner as having a terminal
    condition;
  6. know of any reason why the journey is likely to be cancelled or cut short.

If you cannot make this declaration when you take out the insurance, you must contact Healthcheck on 0845 408 0585
Please ensure that you read your policy carefully. If it does not meet your requirements, please return the policy, proof of premium and any other relevant documents to us within 14 days of receipt and we will refund the premium in full, provided you have not travelled or made a claim.

* * *

PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY.
FAILURE TO COMPLY WITH THE TERMS & CONDITIONS OF THE POLICY MAY RESULT IN COVER BEING RESTRICTED.